Smart check-in: check people in, then send them onward
Smart check-in lets one tap do two jobs at once. When someone taps your chip or scans your QR code during a service, Churchday offers check-in for the service that is open, then forwards them wherever your tap link points, all with a single tap. It is perfect for a welcome table where you want to count who is there and still hand people a schedule, a giving page, or an event sign-up.
Before you begin
- You need permission to manage Tap & Scan (an admin, or someone who has been given the Tap & Scan area).
- You need at least one published event. Without one, Smart check-in stays switched off.
- Mark your services Automatic on the Check-in tab so check-in opens on its own each week. See Choose which events open check-in on their own.
- You need somewhere for taps to land afterwards. Your Church page works, and so does any link you have added (an event, page, form, giving, or custom web address). The one exception is Check people in: while that row is live, taps go straight to check-in and there is nothing for Smart check-in to add.
Step-by-step
- Go to Tap & Scan. Open it from the dashboard menu. The Live now card at the top shows where your link currently points.
- Choose where taps land afterwards. In the Tap to make live list, click the row for the destination you want people to reach after they check in. Your Church page is a good everyday choice, and so is any link you have added. See Switch where your tap link points to add one.
- Turn on the switch. Scroll to the Check in section and find the Smart check-in card. Click its switch so it turns on.
- Confirm it is working. The Live now card now reads Check in first, then open, followed by your live destination. That combined line means a tap during a service offers check-in, then moves people along. If none of your events is Automatic, a warning above the card says so.
What people see on their phone
When someone who is signed in or recognized on their own phone taps, a welcome screen greets them by name, shows the service and who is with them, and offers Check in and continue. One tap checks them in and sends them on to your live destination. Nothing is recorded until they tap it, and Continue without checking in moves them along without checking in. If the same person taps again later for the same service, they skip the welcome screen and go straight to the link. When two events are open at once, they pick the one they're at, and that tap checks them in and moves them on.
Which service people check into
Smart check-in offers whatever is open, the same as your check-in QR code: a service marked Automatic inside its check-in window, or any event someone opened with Go live on the Check-in tab's Adults tab. The rest of the time nothing is open and the tap goes straight to your live destination. The Check people in row shows which service is open, or Nothing is open with a link to the Check-in tab. There is no event to pick here: the Check-in tab decides. See One QR code for every service.
Good to know
- It works with your Church page too. Leaving Church page live is a good everyday setup: a tap checks people in, then opens your home base. The only row that stops the combined flow is Check people in, which sends taps straight to check-in with nothing after it.
- No eligible event means the card is greyed out. With no published event, the card reads "Publish an event to use this," and the switch cannot be turned on.
- Turning the switch off is instant. Taps go back to opening your live destination directly, with no check-in step, starting on the very next tap.